Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "you") and Jiangyin Zuxing Technology Development Co., Ltd ("Zxingtech," "Company," "we," "us," "our") governing your access to and use of:

• Our mobile applications ("Apps") published on Google Play and the Apple App Store
• Our website at www.zxingtech.com ("Website")
• Our business services including technology R&D, industrial automation supply, hardware trade, enterprise consulting, and import/export operations ("Business Services")
• Any other services, tools, or communications we provide (collectively, "Services")

If you do not agree to these Terms, do not access or use our Services. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Company Information

Jiangyin Zuxing Technology Development Co., Ltd is a limited liability company registered in Jiangyin, Jiangsu Province, People's Republic of China.

3. Services Description

Zxingtech provides the following categories of services:

• Mobile Applications: We develop and publish mobile management applications available on Google Play and the Apple App Store. These apps provide functionality for device management, industrial monitoring, field service management, trade and inventory management, and business analytics. Some apps offer free tiers supported by advertising, and premium features available for purchase.
• Technology R&D and Technical Services: Research and development consulting for general device technologies, technical advisory services, system architecture design, prototype development, and ongoing technical support.
• Industrial Automation Equipment: Sales, supply, installation, and maintenance of industrial automation equipment including PLCs, servo systems, robotic solutions, and mechanical components for manufacturing and industrial clients worldwide.
• Hardware and Materials Supply: Supply of hardware products, metal fabrications, plastic components, electronic products, and building materials to international buyers through our trade operations.
• Enterprise Management Consulting: Business management advisory, operational optimization, market entry strategy, and business intelligence services for enterprise clients.
• Import and Export Trade: International trade operations including goods and technology import/export, customs clearance assistance, freight logistics coordination, and trade documentation support.

Service availability may vary by region. Not all services are available in all countries. We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

4. Account Registration & Eligibility

4.1 Age Requirements

You must be at least 13 years of age to use our general-purpose mobile applications. In jurisdictions where the minimum age of digital consent is higher (e.g., 16 in certain EU member states), that higher age applies. You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to enter into business agreements or make purchases through our Services.

4.2 Account Responsibility

If you create an account with our Services:

• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately at support@zxingtech.com of any unauthorized use of your account
• You may not share your account with others or use another person's account without permission

4.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use our Services in a manner that harms other users or our business operations. You may delete your account at any time by contacting us.

5. Intellectual Property

5.1 Our Intellectual Property

All content, software, designs, trademarks, service marks, trade names, logos, icons, text, images, graphics, data, and other materials displayed, available, or accessible through our Services (collectively, "Content") are owned by or licensed to Jiangyin Zuxing Technology Development Co., Ltd and are protected by applicable intellectual property laws, including Chinese copyright law, US copyright law, EU intellectual property directives, and international treaty obligations.

Without our prior written consent, you may not:

• Copy, reproduce, distribute, or transmit any Content for commercial purposes
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of our software or Apps
• Create derivative works based on our Content
• Remove or alter any copyright, trademark, or proprietary notices
• Use our trademarks, logos, or brand assets without prior written authorization

5.2 Limited License to Use Our Apps

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use our mobile applications on devices you own or control, solely for your personal or internal business purposes. This license does not include the right to sublicense, sell, resell, or transfer the application or any rights therein.

5.3 Feedback

If you submit suggestions, ideas, feedback, or recommendations regarding our Services ("Feedback"), you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, implement, and incorporate such Feedback without any obligation to you.

6. Permitted Use & Prohibited Conduct

6.1 Permitted Uses

You may use our Services for lawful purposes consistent with these Terms and in compliance with all applicable laws and regulations in your jurisdiction.

6.2 Prohibited Conduct

You agree not to:

• Use our Services for any illegal, fraudulent, or unauthorized purpose
• Violate any applicable local, national, or international law or regulation
• Circumvent, disable, or interfere with security features of our Services
• Attempt to gain unauthorized access to our systems, servers, or networks
• Use automated means (bots, scrapers, crawlers) to access or collect data from our Services without written permission
• Transmit malware, viruses, or any destructive code
• Interfere with or disrupt the integrity or performance of our Services
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Engage in any form of data harvesting, phishing, or social engineering using our platform
• Use our Services to send unsolicited commercial communications (spam)
• Engage in activities that infringe the intellectual property rights of any third party
• Use our Services in any manner that could create liability for us or bring our Services into disrepute
• Attempt to reverse engineer, decompile, or extract source code from our applications
• Modify, translate, or create derivative works of our applications

Violations of these prohibitions may result in immediate termination of your access to our Services and may be reported to appropriate law enforcement authorities.

7. In-App Purchases & Payments

7.1 Premium Features

Some of our mobile applications offer optional paid features, subscriptions, or one-time purchases ("In-App Purchases"). All In-App Purchases are processed through the applicable app store platform — Google Play for Android apps and the Apple App Store for iOS apps. Payment terms, billing cycles, and refund policies for In-App Purchases are governed by the respective app store's terms (see Sections 10 and 11).

7.2 Pricing

Prices for In-App Purchases are displayed in the app store listing and within the app at the point of purchase. Prices are inclusive of applicable taxes where required by law. We reserve the right to change pricing for future purchases with reasonable notice.

7.3 Subscriptions

Where we offer subscription-based features:

• Subscriptions auto-renew at the end of each billing period unless cancelled before the renewal date
• You can cancel your subscription at any time through your app store account settings
• Cancellations take effect at the end of the current billing period; no partial refunds are issued for unused time
• We may offer free trial periods; you will be charged at the end of the trial unless you cancel before it expires

7.4 Business Services Payments

Payment terms for Business Services (trade, consulting, equipment supply) are established in individual contracts, purchase orders, or commercial invoices. We accept payment via Letter of Credit (L/C), Telegraphic Transfer (T/T), and other internationally accepted payment methods as agreed in writing. All commercial transactions are subject to our standard commercial terms unless otherwise specified in a signed agreement.

7.5 Refunds

Refund eligibility for In-App Purchases is determined by the applicable app store's refund policy (Google Play Refund Policy or Apple App Store Refund Policy). For business services, refund terms are specified in the relevant service agreement or contract. We do not issue refunds for completed digital services or downloaded digital content except as required by applicable consumer protection law.

8. Advertising in Our Applications

Certain free-tier versions of our applications display third-party advertising to support continued development and free access to users. By using ad-supported versions of our apps, you acknowledge and agree that:

• Third-party advertisements will be displayed within the app interface, including splash/open screen ads, interstitial ads, rewarded video ads, and banner ads
• Third-party advertising SDKs may collect and use your device data as described in our Privacy Policy
• Advertising content is provided by third-party networks and does not constitute our endorsement of any advertised product or service
• You may encounter advertising content that is not directly related to our services
• Rewarded video ads are entirely optional and voluntary — you may decline to watch them without losing access to core app functionality

For a complete list of our advertising partners and their data practices, see Section 5 of our Privacy Policy.

9. Third-Party Services & Links

Our Services may contain links to third-party websites, services, or applications, or may integrate third-party SDKs and APIs. These third-party services are governed by their own terms of service and privacy policies. We are not responsible for the content, practices, or policies of any third-party services.

Third-party integrations include but are not limited to: advertising networks (listed in our Privacy Policy), cloud hosting providers, analytics platforms, and payment processors. Your use of third-party services accessed through our apps or website is at your own risk. We recommend reviewing the terms and privacy policies of any third-party services you use.

10. App Store EULA — Apple App Store

The following terms apply specifically to apps obtained through the Apple App Store:

• This Agreement is between you and Zxingtech only — not with Apple, Inc. ("Apple"). Apple is not responsible for the application or its content.
• The license granted in Section 5.2 is limited to use on any Apple-branded products you own or control, as permitted by the App Store Terms of Service.
• Apple has no obligation whatsoever to provide maintenance and support services for our applications.
• In the event of any failure of our App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App.
• Apple is not responsible for addressing any claims by you or any third party relating to the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
• In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Zxingtech (not Apple) is solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• Apple and its subsidiaries are third-party beneficiaries of this Agreement, and upon your acceptance of these Terms, Apple will have the right to enforce this Agreement against you as a third-party beneficiary thereof.
• You represent and warrant that: (i) you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country; and (ii) you are not listed on any US Government list of prohibited or restricted parties.

11. App Store EULA — Google Play

The following terms apply specifically to apps obtained through Google Play:

• This Agreement is between you and Zxingtech — not with Google LLC ("Google"). Google is not responsible for the application or its content.
• Apps downloaded from Google Play are subject to the Google Play Terms of Service in addition to these Terms. In the event of a conflict between these Terms and the Google Play Terms of Service regarding your relationship with Google, the Google Play Terms of Service shall govern.
• Google has no obligation to provide maintenance, support, warranty, or liability for our applications.
• Zxingtech is solely responsible for the content, functionality, and compliance of apps published on Google Play, including compliance with Google Play's Developer Program Policies and Distribution Agreement.
• Refunds for purchases made through Google Play are subject to Google's refund policy and can be requested through the Google Play Store within the applicable window.
• In-app purchases processed through Google Play are subject to Google Play's billing policies. Zxingtech uses Google Play Billing for all in-app transactions on Android.
• App permissions requested by our Android apps are disclosed in the Google Play Store listing. You may review and manage these permissions in your device settings at any time.

12. User Content

Some of our applications or services may allow you to submit, upload, or share content such as text, data files, or feedback ("User Content"). By submitting User Content, you:

• Represent that you own or have the right to submit such content and that it does not violate any third-party rights
• Grant Zxingtech a limited license to store, process, and use User Content solely to the extent necessary to provide the Services
• Agree not to submit content that is unlawful, harmful, defamatory, infringing, obscene, or otherwise objectionable
• Acknowledge that we may remove User Content that violates these Terms or is otherwise objectionable at our sole discretion

We do not claim ownership of User Content. Your User Content remains yours, subject to the limited license granted above.

13. Service Availability & Modifications

We strive to maintain high availability of our Services; however, we do not guarantee that our Services will be available at all times without interruption. We may:

• Suspend, restrict, or modify Services at any time for maintenance, updates, security fixes, or operational reasons
• Add, remove, or change features or functionality of our applications
• Discontinue any Service with reasonable advance notice (except in emergencies)
• Change subscription pricing for future billing periods with at least 30 days' advance notice

We are not liable for any loss or inconvenience caused by service unavailability or modifications, except as required by applicable consumer protection law.

14. Warranties & Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED
• WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WE DO NOT WARRANT THAT OUR SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WE DO NOT WARRANT THAT RESULTS OBTAINED THROUGH OUR SERVICES WILL BE ACCURATE OR RELIABLE
• INFORMATION PROVIDED THROUGH OUR CONSULTING SERVICES IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE LEGAL, FINANCIAL, OR PROFESSIONAL ADVICE

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JIANGYIN ZUXING TECHNOLOGY DEVELOPMENT CO., LTD AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR OTHER INTANGIBLE LOSSES
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA
• DAMAGES ARISING FROM THIRD-PARTY CONDUCT, INCLUDING ADVERTISING PARTNERS OR OTHER USERS
• ANY MATTER BEYOND OUR REASONABLE CONTROL

IN ANY CASE, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRIOR TO THE CLAIM, OR (B) USD $100.

16. Indemnification

You agree to indemnify, defend, and hold harmless Jiangyin Zuxing Technology Development Co., Ltd and its affiliates, officers, directors, employees, contractors, licensors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:

• Your use of or inability to use our Services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights or privacy rights
• Your User Content
• Your negligence, willful misconduct, or fraudulent acts

17. Children's Terms

Our general-purpose Services are not intended for use by children under the age of 13 (or the applicable minimum age in your jurisdiction). If you are under 13 years of age, you may not create an account or use our Services without verifiable parental consent.

Parents and guardians who permit their children (aged 13–17) to use our Services are responsible for supervising the child's use and for compliance with these Terms. Minors must not make purchases without parental consent, and parents/guardians are responsible for any charges resulting from a minor's use of their payment method.

For apps specifically designed for children or classified as child-directed under Google Play's Families Policy or Apple's Kids category, additional restrictions apply as set out in our Privacy Policy, Section 10.

18. EU Consumer Rights

If you are an EU or EEA consumer (purchasing for personal rather than business use), applicable EU consumer protection law applies and cannot be waived by these Terms, including:

• EU Consumer Rights Directive (2011/83/EU): You have a 14-day right of withdrawal for most digital services, starting from the day of contract conclusion. However, the withdrawal right is lost once digital content delivery has begun with your prior express consent and acknowledgement.
• Digital Content Directive (EU) 2019/770: We warrant that our digital content and services conform to the contract for a minimum of two years. If digital content does not conform, you are entitled to a free remedy (correction or replacement) or, as a last resort, a price reduction or refund.
• Online Dispute Resolution: The European Commission provides an online dispute resolution (ODR) platform at ec.europa.eu/consumers/odr. Our email for ODR purposes is: support@zxingtech.com.
• Unfair Contract Terms: Any term in these Terms that is deemed unfair under applicable EU law will not bind you as a consumer.

Nothing in these Terms limits or waives any rights you have as an EU consumer under applicable mandatory national or EU law.

19. California Consumer Rights

If you are a California resident, you have specific rights under California consumer protection law:

• California Automatic Renewal Law (Cal. Bus. & Prof. Code Section 17600): We clearly disclose automatic renewal terms before you purchase any subscription. You may cancel at any time through your app store account settings.
• California Consumer Legal Remedies Act (CLRA): California consumers have rights under the CLRA in the event of deceptive or unfair business practices.
• CCPA / CPRA Privacy Rights: See Section 13 of our Privacy Policy.
• Dispute Resolution: Nothing in Section 22 of these Terms limits your ability to seek public injunctive relief under applicable California law.

20. Business Services Terms

20.1 Contracts and Purchase Orders

All Business Services (technology consulting, industrial equipment supply, hardware trade, import/export) are governed by written contracts or purchase orders agreed between you and Zxingtech. These Terms serve as the baseline framework; specific contract terms take precedence where they conflict with these Terms.

20.2 Warranties for Physical Products

Physical products supplied by Zxingtech (industrial equipment, hardware, materials) are warranted to conform to agreed specifications at the time of delivery. Warranty periods and terms for specific products are stated in the applicable purchase order or supply agreement. Claims for defective goods must be submitted within the warranty period with supporting documentation (photos, test reports).

20.3 Trade Compliance

You represent and warrant that your use of our import/export services complies with all applicable trade control laws, including export controls, sanctions regulations, anti-bribery laws, and customs requirements of both China and your destination country. We reserve the right to decline any trade transaction that may violate applicable law.

20.4 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, government actions, supply chain disruptions, pandemics, wars, or infrastructure failures.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, specifically including the laws of Jiangsu Province, without regard to its conflict of law principles.

Exceptions for Consumer Users:

• EU/EEA Consumers: The mandatory consumer protection laws of your EU member state of residence apply alongside Chinese law. Where Chinese law conflicts with your statutory EU consumer rights, your EU consumer rights prevail.
• UK Consumers: The mandatory provisions of English law applicable to consumer contracts apply.
• Australian Consumers: The Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010) applies where relevant.
• California Consumers: Mandatory California consumer protection laws apply.

22. Dispute Resolution & Arbitration

22.1 Informal Resolution

Before initiating any formal dispute process, we encourage you to contact us at support@zxingtech.com to try to resolve the issue informally. We will make good-faith efforts to resolve any dispute within 30 days of receiving written notice.

22.2 Arbitration

For business disputes between Zxingtech and commercial clients (not consumer users): any dispute, controversy, or claim arising from or relating to these Terms, or the breach, termination, or validity thereof, shall be finally settled by arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its arbitration rules. The arbitration shall take place in Shanghai, China, and the arbitration proceedings shall be conducted in Chinese or English. The arbitration award shall be final and binding.

22.3 Consumer Dispute Rights

Nothing in Section 22.2 limits the rights of consumers to pursue legal claims through the courts of their own jurisdiction. EU consumers may access the EU ODR platform. Australian consumers may contact the ACCC or relevant state consumer protection authority. US consumers may seek relief in their local courts for claims within small claims court jurisdiction.

22.4 Class Action Waiver (US Users)

For US users, to the extent permitted by applicable law, you and Zxingtech agree that each may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action. Where applicable law does not permit this waiver, it shall not apply.

23. Severability & Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible, and the remainder of the Terms shall continue in full force and effect.

Our failure or delay in exercising any right or remedy under these Terms shall not constitute a waiver of that right or remedy. A waiver of any breach shall not be deemed a waiver of any subsequent breach.

24. Entire Agreement

These Terms, together with our Privacy Policy and any applicable specific service agreements or contracts, constitute the entire agreement between you and Zxingtech with respect to the subject matter herein, and supersede all prior negotiations, representations, warranties, and understandings (whether written or oral) relating to such subject matter. In the event of any conflict between these Terms and a separately executed written agreement, the separately executed agreement shall prevail.

25. Changes to Terms

We may revise these Terms at any time. When we make material changes, we will:

• Post the updated Terms on this page with a revised "Last Updated" date
• Provide in-app notification to mobile application users
• For significant changes affecting consumer rights, provide at least 30 days' advance notice

Your continued use of our Services after the effective date of updated Terms constitutes your acceptance. If you do not agree, you must stop using the Services before the effective date of the changes.

We recommend bookmarking this page and reviewing it periodically. The most current version always supersedes all prior versions.

26. Contact Information

For questions about these Terms of Service, or to submit a legal notice: